100% Product Guarantee

We want you to be 100% pleased with your purchase. If for any reason you are not, please Contact Us immediately.

Return Policy
If any BobaMate®’s product fails to meet your expectations, we will replace it or refund the full cost of the product, including shipping. BobaMate® strives to provide excellent Customer Service, and we will do whatever we can to ensure that you’re satisfied.
Complaints
We will respond to all complaints within one working day. And aim to resolve all complaints within two working days. Any customer details passed to use are kept confidential and you will be kept informed of the complaint process.