We want you to be 100% pleased with
your purchase. If for any reason you are not,
please Contact Us immediately.
If any BobaMate®’s product
fails to meet your expectations, we will replace
it or refund the full cost of the product, including
shipping. BobaMate® strives to provide excellent
Customer Service, and we will do whatever we can
to ensure that you’re satisfied.
We will respond to all complaints within
one working day. And aim to resolve all complaints
within two working days. Any customer details passed
to use are kept confidential and you will be kept
informed of the complaint process.